• You can purchase as a non-member or a member.
• If you ordered as a non-member, you can search for your order using your order number and order inquiry password.
• We accept payments through only Paymentwall.
• We are using the Fedex.
• You can check the Estimated Delivery on the product page.
• The delivery takes 7 to 15 business days, but it may be delayed depeding on delivery location.
• the shipping cost is based on the weight of the pacakge and your location.
• you will receive an e-mail with the tracking number when your order is shipped,
• Please apply for a return within 7 days of receiving the product through the NOTHING WRITTEN website or e-mail (CS@NOTHING-WRITTEN.COM).
• The shipping cost will be charged by the sender not the company except for faulty items.
• To return your order, please send it to the address below
• ADDRESS : NOTHINGWRITTEN : 201 ho, 42 Hannam-daero 28-gil, Yongsan-gu, Seoul, Republic of Korea
• POSTCODE: 04418
• TELEPHONE : (+82) 070-5157-9877
• Returned items must be eligible for return, and will be refunded to the original form of payment.
(Please note, the initial shipping fee will not be refunded.)
• All items must be returned in their original condition, with all tags attached and the original packaging included(TAG, HANGER, DUST BAG).
• Any returns that do not meet our policy will not be accepted.
• We are not sure about taxes because it depends on the country.
• Please contact the customs office in your country.
• We do not accept exchanges.
• If you want to exchange an item, please return it and place a new order.
• If you want to cancel your order, please contact us and we will cancel your order.
• Please note, we’re unable to cancel an order once it has left our warehouse.
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